News and Events

November 1st, 2025 - devicethread is excited to announce CedarWood Inn onboarding devicethread SmartAccess across its property in Hendersonville, North Carolina. This milestone reflects devicethread's continued expansion across independent hotels, where easing day-to-day operations can make a meaningful difference for owner-operated teams.

Simplifying Access for a Tranquil Getaway

CedarWood Inn, a quiet property nestled between Hendersonville and Flat Rock, needed a simpler way to manage guest access without adding operational overhead or relying heavily on front-desk presence throughout the day.

With SmartAccess, CedarWood Inn now offers guests a smooth, self-serve check-in experience that fits naturally with the property's existing contactless check-in offering, reducing manual access workflows and reception dependency. SmartAccess was deployed across the property's 22 locks, using the existing hardware to avoid the cost and disruption of a full hardware replacement.

SmartAccess was also integrated directly with CedarWood Inn's existing Cloudbeds PMS, allowing guest access to sync seamlessly with reservations and check-in data.

The deployment was managed entirely by the property's own team, reflecting how straightforward the SmartAccess onboarding process can be even for a small, self-managed inn.

"Our guests come here for a relaxed, stress-free stay, and access should feel just as effortless as everything else we offer," said the Property Manager of CedarWood Inn. "SmartAccess made the transition smooth for our team and even smoother for our guests — it fits right into the experience we've built here."

The result is a more efficient, guest-friendly access experience that supports CedarWood Inn's operations without adding complexity for its team, complementing the property's existing contactless check-in offering.

Supporting Independent Properties Across the Carolinas

This onboarding reinforces devicethread's mission to build the agentic infrastructure layer for modern hospitality — bringing smart, scalable access solutions to properties of every size, from boutique inns to large multi-property portfolios.

About CedarWood Inn

CedarWood Inn is a hotel located at 1510 Greenville Highway in Hendersonville, North Carolina, offering guests a quiet, centrally located retreat with fast Wi-Fi, contactless check-in, and easy access to some of the area's best restaurants.

About devicethread ^®

devicethread is a Smart Hospitality platform transforming how properties manage access, entertainment, and energy experiences. Built for interoperability and powered by AI, devicethread connects smart devices, guest experiences, and operational intelligence under one unified cloud — enabling hotels to deliver seamless, personalized stays at scale.

Learn more at www.devicethread.com