News and Events

November 1st, 2025 - devicethread is excited to announce Candlewick Inn onboarding devicethread SmartAccess across its property in Eureka Springs, Arkansas. This milestone reflects devicethread's continued expansion across independent hotels, where easing day-to-day operations can make a meaningful difference for owner-operated teams.

Simplifying Access for a Quiet Ozarks Retreat

Candlewick Inn, a recently remodeled, quiet property close to downtown Eureka Springs, needed a simpler way to manage guest access without adding operational overhead or relying heavily on front-desk presence throughout the day.

With SmartAccess, Candlewick Inn now offers guests a smooth, contactless check-in experience that fits naturally with the property's existing focus on effortless, low-touch stays, reducing manual access workflows and reception dependency. The rollout brought the property's total to 49 locks, with 30 newly added to support the deployment.

SmartAccess was also integrated directly with Candlewick Inn's existing Cloudbeds PMS, allowing guest access to sync seamlessly with reservations and check-in data.

The deployment was managed entirely by the property's own team, reflecting how straightforward the SmartAccess onboarding process can be even for a small, self-managed inn.

"Our guests come here for a quiet, easy stay, and access should feel just as effortless as everything else we offer," said the Property Manager of Candlewick Inn. "SmartAccess made the transition smooth for our team and even smoother for our guests — it's exactly the kind of simple, reliable upgrade we were looking for."

The result is a more efficient, guest-friendly access experience that supports Candlewick Inn's operations without adding complexity for its team, complementing the property's existing contactless check-in offering.

Supporting Independent Properties Across the Ozarks

This onboarding reinforces devicethread's mission to build the agentic infrastructure layer for modern hospitality — bringing smart, scalable access solutions to properties of every size, from boutique inns to large multi-property portfolios.

About Candlewick Inn

Candlewick Inn is a hotel located at 2094 East Van Buren in Eureka Springs, Arkansas, offering guests a quiet, recently remodeled retreat with a heated saltwater pool, free Wi-Fi, and contactless check-in, just steps from downtown dining and easily accessible via the local trolley stop.

About devicethread ^®

devicethread is a Smart Hospitality platform transforming how properties manage access, entertainment, and energy experiences. Built for interoperability and powered by AI, devicethread connects smart devices, guest experiences, and operational intelligence under one unified cloud — enabling hotels to deliver seamless, personalized stays at scale.

Learn more at www.devicethread.com