devicethread® makes life for property owners easier by providing a core set of enterprise class capabilities and solutions that deliver consistency, high-performance and cost-efficiencies across a broad spectrum of hospitality needs
This lack of cohesion among various systems leads to inefficiencies and increased operational complexity, which directly affects day-to-day management
A single unified smart property infrastructure platform unifying disparate hardware, systems and providers.
The lack of cohesion among various systems leads to inefficiencies and increased operational complexity, which directly affects day-to-day management
Deep end-to-end integration across solutions areas provide a seamless experience in reducing operational complexities for staff, guests and owners alike
Leads to lower return on investment making it prohibitive to many hotel properties
End-to-end solutions with built-in automation and predictive analytics significantly reduce operating & maintenance costs.
The industry's only AI-native platform for secure, unified and scalable management of smart device infrastructure within hotels and short-term rental properties
All devices in a property managed are from a simple-to-use interface
Across property size and count, smart device diversity and much more
Guest data privacy assured. Devices secured
Integrate the upkeep of all devices into business operations
Automated personalization like a welcome message with guest room key code
Personalized experiences like keyless check-in
Guaranteed reliability for uninterrupted operations
Automated smart device tasks triggered at check-out
Personalized guest preferences sent to PMS for future stays
Enable keyless, contactless access to your hotel rooms & other amenities like lockers, gym and pools
Capabilities: Consumer-like user interface
Benefits: Easy to use by anyone in the hotel - management and staff alike
Capabilities: Innovative concept of zones and collections which taken together enable different groupings of floors, rooms and devices across a property or campus
Benefits: A simple, elastic solution to scale properties with no restriction on # devices, property size, # device types, portfolio
Capabilities: Platform is so designed to be highly available
Benefits: Functionality can be seamlessly upgraded with no impact on the business of the property
Capabilities: Constantly monitors the infrastructure to ensure all behaviors are secured
Benefits: Critical information like PII is encrypted - at rest and in motion. Devices are constantly monitored
Capabilities: All actions and changes are logged
Benefits: Automatic record keeping for business and legal compliance
Capabilities: Provides a single definition for each device type (such as lock, TV, thermostat etc), based on functional characteristics. Abstracts away the specific variations within each model and make of device.
Benefits: Allows a portfolio to be managed easily with no regard to underlying hardware variations
Capabilities: The platform supports a number of different roles. Different privilege levels can be associated with each of the roles
Benefits: Depending on the specific role guests, staff, managers, owners, vendors can all be given specific permissions allowing them the right access to perform their functions
Capabilities: The platform has multiple means of connecting with device such as MQTT, edge drivers, on-prem SDK or cloud API service
Benefits: This layered approach simplifies platform efficiency and ensure consistent interaction with devices independent of connectivity protocol
Capabilities: Alerts and notifications are grouped into the Inbox for resolution. The platform also supports email and text notification capabilities
Benefits: Business modules can leverage the email and text notification capabilities as part of standard communication processes like notifying staff on events or delivering guest messages
Capabilities: All functionality is accessible equivalently through programmatic interfaces as it is through the UI
Benefits: Makes it easy to integrate with any other applications to seamlessly blend the infrastructure with existing business processes
