devicethread®

Case Studies


We are grateful to our customers and partners for allowing us to be their trusted partner in their journey towards smart hospitality.

We have some success stories to share with others in the hospitality industry to showcase how devicethread®’s SmartCloud platform and its solutions are delivering meaningful business results and transforming the industry with differentiated solutions, as a fraction of the cost.

Row and Catrina


Stay Cal Hospitality offers personalized service and proven expertise helping hotel owners and management companies successfully rebrand or develop new properties. Many of the properties owned by Stay Cal are in the heart of Silicon Valley where guests are technically savvy and have high expectations from the properties where they stay.

Stay Cal is currently expanding and elevating its signature brand of lifestyle hotels. The hospitality company also partners with brands such as Marriott and IHG to develop select service properties that are known for their service, style, comfort and value.  

The Silicon Valley location of The Row means that staff is expensive, hard to find and difficult to retain. Industry changes have resulted in wages for staff doubling in the most recent 3 year period.

High attrition means that any technology must be secure and the scarcity of labor requires that technology help them be more productive.

Guests have high expectations that the technologies they use at home need to be present in hotels and must work seamlessly to provide a friction free experience.

devicethread® SmartCloud provides a hospitality focused platform enabling smart IoT devices to be incorporated into business processes.

devicethread® SmartAccess eliminates the need for physical key cards and support a wide variety of smart locks from pinpad to BLE. The property is much more secure since there is no lost card. Codes for employees who have left are instantly deactivated.

Operations for battery replacement can be planned due to real time and nightly reports from devicethread®.

Eliminating key cards saves $0.25 per card.

Ensuring that key codes are guaranteed to be present in each lock means ensuring a smooth guest experience.

Battery level reports means the ability to plan operations and only perform work where necessary.

This automation eliminates at least 1 FTE from the front desk and enables the staff to be more guest focused.

Pommier


Hotel Pommier is a boutique hotel offering its guests generous amenities and a break from cookie cutter hotel chains.  

Guests can choose from standard rooms to 2-bedroom apartments to studio bunk apartments - catering to broad needs.

Property had multiple smart lock models across guest rooms and common doors. Pommier is based in Indianola, IN.

Pommier had installed smart locks to provide the convenience - typical of airbnbs.

Consequently, they partnered with Cloudbeds as a PMS solution and tried two (Lynx and Jarvis) smart access management solutions but were disappointed with both the lack of features that allowed them to offer full contactless check in and the cost of the solutions.

After a brief evaluation, Hotel Pommier decided to switch to Devicethread's SmartAccess solution, which provided a true frictionless, contact-less check-in process for their guests.

"I was blown away with the speed and responsiveness of devicethread® 's solution in terms of syncing reservation with codes into the locks. It was instantaneous. You guys offer the best of both of those platforms and at a much lower cost"

Pritesh Patel - Owner, Pommier Hotel

Aavgo


Aavgo is a cloud-based SaaS technology company that offers solutions that directly impact hotels’ overall efficiency of operations, customer experience, and profitability.

Aavgo is taking the hospitality industry by storm with its cutting-edge cloud-based SaaS technology solutions that transform hotels’ operations. 

The Aavgo platform can support both hotels with RFID locks (in which case the platform issues key cards) or hotels with smart locks.

Guests increasingly prefer a friction free, contactless checkin experience which is only possible with smart locks.

However there is a great deal of variation in the lock hardware as well as the platforms that the lock hardware connects to, making it a challenge for Aavgo to scale their business across properties

devicethread® SmartCloud provides a hospitality focused platform enabling smart IoT devices to be incorporated into business processes.

Integrating with the devicethread® SmartCloud platform enables Aavgo to interact with the infrastructure through a single, simple API regardless of the underlying lock hardware or connectivity platform.

devicethread®’s API abstracts Aavgo from all the underlying complexity of the infrastructure at any hotel, thus making deployment simple

devicethread®’s also future proof’s Aavgo by constantly expanding the list of supported platforms and devices enabling Aavgo to expand their reach across customers.

Cloudbeds


Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands of properties in more than 150 countries worldwide. 

Founded in 2012, Cloudbeds has been named a top PMS, Hotel Management System and Channel Manager (2021-2024) by Hotel Tech Report, World’s Best Hotel PMS Solutions Provider (2022) by World Travel Awards, and recognized in Deloitte’s Technology Fast 500 in 2023. 

Guests are increasingly demanding a frictionless, contactless check-in experience.

While this demand can be met only smart locks, there is a great deal of variation in the lock hardware as well as the platforms that the lock hardware connects to, making it a challenge for Cloudbeds to seamlessly scale their business across properties

Hotels increasingly are looking for smart device automation solutions to respond not so single solution exists

devicethread® SmartCloud provides a hospitality focused platform enabling smart IoT devices integrated into business processes.

Integrating with the devicethread® SmartCloud platform enables the Cloudbeds PMS as well as Whistle guest app to interact with the infrastructure through a single, simple API regardless of the underlying lock hardware or connectivity platform.

Easy deployment:

devicethread®’s API abstracts Cloudbeds from all the underlying complexity of the infrastructure

Investment protection:

devicethread® constantly extends the list of supported platforms and devices enabling Cloudbeds to expand their reach across customers.

Expanded use cases:

Across both their PMS and Whistle guest app to personalize lighting, temperature and entertainment.

What They Say