Role

Reporting to the Head of Engineering, this individual will work closely with the QA and Customer Success teams to ensure that the product is delivered successfully to a customer with high quality and is always available in a secure manner.

• Design and maintain fault-tolerant, scalable, and reliable systems to meet uptime goals
• Implement and manage monitoring, logging, and alerting systems.
• Optimize infrastructure and application performance on cloud platforms (AWS, Azure, GCP).
• Build and maintain CI/CD pipelines for automated deployments using tools like Jenkins or GitLab CI.
• Automate operational tasks using scripting (Python, Bash) and infrastructure-as-code tools (Terraform, Ansible).
• Collaborate with development and operations teams to improve reliability and resolve incidents.
• Participate in on-call rotations for 7x24 system availability, promptly responding to and resolving production issues.

Required Skills

• Platforms:  Strong experience in Linux/Unix system administration and cloud platforms (AWS, Azure, or GCP).
• Tools: Proficiency in containerization and orchestration tools (Docker, Kubernetes).
• Network and security: Hands-on experience with networking concepts (DNS, HTTP, load balancing) and security best practices.
• Scripting: Advanced scripting skills (Python, Groovy) and familiarity with at least one programming language (e.g., Go, Java).
• Log analysis: Expertise in monitoring and observability tools (e.g., Datadog, Nagios, or Splunk).
• Deployment: Solid understanding of CI/CD principles and tools (e.g., Jenkins, Git).
• Mindset: Must be driven to deliver a robust, reliable, secure environment that is always available for a customer.

Qualifications

• 2-4 years of experience 
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